Returns & Exchanges
At Sanctus Co., we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed items. Our goal is to ensure your shopping experience reflects the premium quality of our fashion collections.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing